Shipping & Return Policies
SHIPPING
Please allow 3 - 5 business days to process your order once credit card authorization and verification have been confirmed. Track your order .
Orders placed on Saturdays and Sundays will be processed the following business day (excluding
public holidays).
Please allow 14 days from payment confirmation to facilitate manufacturing and shipping.
ALL PACKAGES ARE SHIPPED VIA USPS PRIORITY MAIL AT A FLAT RATE OF $10
ANYWHERE IN THE UNITED STATES
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MULTIPLE SHIPPING ADDRESSES
At this time, we can only ship to one address per order.
Please note: Packages shipped by Economy Mail can take 10 or more business days to arrive. If your tracking information shows that it has been delivered but you have not received it, contact your local post office with the tracking number to inquire about it. If the post office is unable to locate your package, please contact us at info@mdmdesignz.com and we will do our best to resolve the issue.
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RETURN POLICY
If in the unlikely event that you are not happy, we accept returns on all unworn, undamaged and
unaltered items within 15 days of your purchase.
Items Not Eligible for Return
Sale items, custom items, are not eligible for returns or exchanges
Sale Items
We always try to offer the best discounted price on our sale items and because of this, all sale items are final sale. Please make sure to read all product details on sale items before purchasing.
Need to Process Your Return?
We extend free returns to unsatisfied customers in the United States within 7 days of delivery of your order. Returns made after 15 days will be issued store credit.
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Start Your Returns
Please send an email request to info@mdmdesign.com
1. Include FULL NAME, ADDRESS, PHONE NUMBER, ITEM NUMBER AND
DESCRIPTION, DATE ORDER AND DATE RECEIVED, ITEM PRICE, METHOD OF
PAYMENT.
REFUND POLICY
There will be a 10% restocking fee on all return items that are received within 5 business days
after delivery. All items must be in original condition.